Corinthia Lisbon
Restaurant Supervisor
F&B Department
About this offer
The Supervisor is responsible for delivering a warm welcome and providing friendly, professional service while offering a diverse selection of food and beverages to all our guests. The ideal candidate will be responsible for complete setup before and after service, guest service and supporting back of the house.
Key responsibilities
- Ensure the implementation of SOPs and service excellence
- Supervise service organisation (mise en place) and table allocation
- Provide personalised service and recognise regular/VIP clients
- Manage reservations and optimise restaurant occupancy
- Support the training and development of the team
- Oversee punctuality, attendance and staff performance
- Ensure cleanliness and restaurant organisation
- Ensure proper management of payments and P.O.S. operations
- Supervise cash closing and menu/wine list updates
- Maximise restaurant occupancy and revenue
- Promote strategic sales and enhance the guest experience
Confidentiality
Whist working for the Company there will be access to a wide variety of confidential information concerning the Company, guests and employees.
It is vital that all such information remains confidential and must not be disclosed to anyone outside the Company, guests and employees, unless otherwise stated.
Health & safety
- Ensure awareness of and compliance with safe working practices as outlined in the Health and Safety Act and applicable workplace regulations. This includes understanding any specific hazards present in the work environment
- Wearing appropriate protective clothing, as provided or recommended by the Company, is mandatory
- Report any defects in the building, plant, or equipment in accordance with hotel procedures
- Immediately report any accidents involving staff, guests, or visitors, following the correct procedures
- Attend mandatory Fire, Health, and Safety training and maintain full knowledge of and adherence to all related rules and protocols
Skills & knowledge
- Fluent in spoken English, with excellent verbal and written communication skills
- Outstanding interpersonal skills, fostering a positive and professional team environment
- Strong leadership and problem-solving abilities, ensuring smooth restaurant operations
- Refined sense of hospitality and service excellence, with a customer-centric approach
- Ability to thrive in a fast-paced, high-pressure environment without compromising quality
- Exceptional attention to detail, ensuring consistency in service and guest satisfaction
- Proactive and results-driven, focused on optimizing operations and enhancing the dining experience
Requirements
- Willingness to work a flexible schedule, including evenings, weekends and holidays, as required
Our package
- Enjoy an industry-leading salary that rewards your expertise and dedication
- Free duty meals
- Uniform Free Laundry
- Transport Allowance
- Health Insurance
- Indulge in exclusive rates with Corinthia hotels, extending the luxury experience beyond your workplace
- Embark on a journey of professional growth and development with abundant opportunities for career advancement within our esteemed organisation
At Corinthia Lisbon, we prioritise inclusion, diversity, and the well-being of our team. We believe that every voice matters and strive to create an environment where everyone feels respected and valued. Rest assured, we treat all applications with fairness and without discrimination.
Join us and be part of a team that values your uniqueness and cares about your well-being.