Guest Relations Agent

Corinthia Budapest is seeking a Guest Relations Agent to deliver exceptional hospitality and create memorable experiences for our guests. This role is perfect for an individual with a passion for service, attention to detail and a warm, welcoming presence.

Key responsibilities: 

• Checking guests in and out according to hotel policy and procedure
• High-level cooperation with other departments
• Responsible for concierge duties
• Meeting and greeting arriving guests
• Preparing welcome amenities for VIPs
• Welcoming and escorting VIP guests to their rooms
• Arranging compensation gifts when needed
• Conducting hotel show-arounds for guests
• Creating surprises for special occasions (birthdays, honeymoons, farewells, etc.)

The ideal candidate:

• At least 1 year of relevant professional experience
• College/university degree in a relevant field
• Proficient command of English, with Hungarian preferred
• Digital literacy with Opera PMS hotel system knowledge
• High level of guest service and problem-solving skills
• Professional self and corporate representation

Benefits:

• Competitive salary with cafeteria
• Complimentary staff meals on duty
• Private healthcare insurance
• Upselling commission
• Uniform with dry-cleaning service
• International Corinthia discounts
• Employment recognition awards and events
• 5-star work environment
• Learning and development opportunities

Candidates must be eligible to work in Hungary and are requested to submit their professional CV in English with their application.